Back to the top

General Questions

Why does the website’s header menu sometimes wrap to a second row?

The header menu may wrap to a second row if the screen resolution is...

How can I report inappropriate content or behavior on the platform?

Please contact us by sending an email to [email protected]

How can my content be featured on the Medelz homepage?

Medelz uses a combination of human curators and AI algorithms to select and feature...

Can I upload both video (MP4) and audio (MP3) files?

Yes, we support both audio (MP3) and video (MP4) formats, so you can submit...

What should I do if I encounter technical issues while uploading my video?

If you experience any technical issues, please contact our support team at [email protected]  

What are the format requirements for uploading videos?

Videos should be in MP4 format, with a resolution of up to 1080p, and...

What’s the difference between a fan and an artist?

When you register as a fan, you can browse, discover, and watch content submitted...

What kind of content do you allow on the website?

Medelz welcomes a wide variety of original content from creators. All content must be...

How do you connect musicians and artists to the industry?

Medelz is dedicated to discovering and promoting new talent across various fields of art,...

What is Medelz?

MEDELZ is an innovative platform providing a new marketing channel for brands to reach...
© 2025 MEDELZ INCORPORATED - All Right Reserved
click to show

Logout

Are you sure you want to logout?

Logout
× Success!

OK
× Alert!

OK