Fee Policy
Introduction
This Fee Policy (“Policy”) sets forth the financial terms applicable to all users (“Content Creators” and “Buyers”) of the Medelz Music and Art Website (“Medelz” or “Platform”). By using our platform, you consent to the fees and conditions outlined below.
Service Fee
Medelz charges a service fee of 10% on the total monetary value of all transactions processed through our platform. This fee applies to various types of transactions, including but not limited to the sale of content (e.g., music, art, photographs, films, video, audio, images), sale of physical merchandise (e.g., art prints, apparel, merchandise), premium memberships, any other monetary transactions facilitated on Medelz. The policy specific to awarding virtual Medelz to users is provided here (https://medelz.com/medelz-awards-policy/).
Subscriptions
Medelz offers various subscription models to its users. The details, benefits, and prices of each subscription model are outlined separately. For every subscription payment made by a subscriber (“Subscriber”) to the platform, the full subscription amount is processed through the platform’s secured payment gateway. Unless otherwise stated, all subscriptions are set to automatically renew at the end of the subscription period. The respective charges will apply to each renewal. If a Subscriber cancels their subscription, they will not be charged for subsequent renewal periods. However, charges for any active subscription periods prior to the cancellation are non-refundable. Medelz reserves the right to modify subscription pricing. Any changes in pricing will be communicated to Subscribers at least 30 days in advance. The new pricing will be effective upon the next billing cycle after the change. In special circumstances where a refund is granted to a Subscriber, the refunded amount will be processed through the same payment method used for the original transaction.
Payment Processing Fees
In addition to the service and subscription fees, Medelz may also pass on payment processing fees, which are charged by third-party payment processors. These fees may vary depending on the payment processor.
Fee Deduction
When a transaction occurs on Medelz, the 10% service fee and payment processing fees, if applicable, will be deducted from the total monetary amount before disbursing funds to the relevant parties.
Renewals
Unless otherwise stated, all subscriptions are set to automatically renew at the end of the subscription period.
Cancellations
If a Subscriber cancels their subscription, they will not be charged for subsequent renewal periods. However, fees for any active subscription periods prior to the cancellation will not be refunded, and the 10% service fee from Medelz remains applicable.
Refunds
In the event of a refund to the user or buyer, the service fee and payment processing fees associated with the original transaction may not be refundable.
Taxes
Users are responsible for any taxes associated with their transactions on Medelz, including income tax, value-added tax (VAT), or any other applicable taxes. Medelz does not provide tax advice, and users should consult with tax professionals for guidance.
Fee Revisions
Medelz reserves the right to modify this Fee Policy at any time. Any changes will be posted on the Medelz website, and it is the user’s responsibility to review the policy periodically for updates.
Contact Information
If you have any questions or concerns regarding this Fee Policy, please contact Medelz at [email protected].
By using Medelz, you acknowledge that you have read, understood, and agreed to this Fee Policy. Your continued use of Medelz constitutes acceptance of these terms.
Effective date: September 16, 2023
Congratulations!