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General Questions

Why does the website’s header menu sometimes wrap to a second row?

The header menu may wrap to a second row if the screen resolution is less than 1080 pixels wide or if your browser’s...

How can I report inappropriate content or behavior on the platform?

Please contact us by sending an email to [email protected]

How can my content be featured on the Medelz homepage?

Medelz uses a combination of human curators and AI algorithms to select and feature artists. AI analyzes user data to suggest content based...

Can I upload both video (MP4) and audio (MP3) files?

Yes, we support both audio (MP3) and video (MP4) formats, so you can submit either or both types of content to your profile...

What should I do if I encounter technical issues while uploading my video?

If you experience any technical issues, please contact our support team at [email protected]  

What are the format requirements for uploading videos?

Videos should be in MP4 format, with a resolution of up to 1080p, and no longer than 5 minutes in length for music...

What’s the difference between a fan and an artist?

When you register as a fan, you can browse, discover, and watch content submitted by artists, including videos, audio, images, posts, comments, nominate...

What kind of content do you allow on the website?

Medelz welcomes a wide variety of original content from creators. All content must be original works created by the user uploading them, and...

How do you connect musicians and artists to the industry?

Medelz is dedicated to discovering and promoting new talent across various fields of art, including music, film, fashion, dance, art, and photography. The...

What is Medelz?

MEDELZ is an innovative platform providing a new marketing channel for brands to reach their target audience by sponsoring talent competitions in creative...

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